Technical Support Engineer

Fundraise Up(2 months ago)

RemoteFull TimeMedior$175,000 - $195,000Support

About this role

Fundraise Up is a company that develops a global fundraising platform to facilitate donations for nonprofits. The role of a Technical Support Engineer involves diagnosing complex technical issues, supporting product implementation, and contributing to product improvement through customer feedback.

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Required Skills

HTML
CSS
JavaScript
Troubleshooting
Technical Support
Customer Service
Web Development
Product Support
Knowledge Base
Communication

About Fundraise Up

fundraiseup.com

Fundraise Up is an online fundraising platform for nonprofits that modernizes how organizations acquire donors and collect gifts. It helps increase donation revenue using AI-powered conversion optimization, customizable donation experiences, and turnkey payment methods, while supporting recurring gifts, donor analytics, and testing. The platform focuses on easy implementation and integrations with nonprofit tools to improve donor conversion and lifetime value.

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