Technical Support Engineer

Sigma Computing(10 days ago)

New York City, NYOnsiteFull TimeMedior$90,000 - $125,000Technical Support

About this role

Sigma is seeking a Technical Support Engineer to assist customers with technical, business, and data challenges using their platform. The role involves diagnosing complex issues, collaborating with cross-functional teams, and contributing to support process improvements. The position offers opportunities to work in a fast-growing environment within the data analytics industry.

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Required Skills

SQL
Data Modeling
Troubleshooting
Customer Support
Collaboration
Data Visualization
Performance Tuning
Databases
BI
Data Analytics

Qualifications

Bachelor’s degree in Computer Science
Support Industry Experience

About Sigma Computing

sigmacomputing.com

Sigma is an AI-first enterprise business intelligence and analytics platform that builds live, generative AI–powered data experiences directly on your cloud data warehouse. It offers a spreadsheet-like interface, visual analytics, SQL-backed modeling, dashboards, and collaborative workflows so business teams can explore and act on live data without moving or copying it. Designed for the modern data stack, Sigma integrates with major cloud warehouses and emphasizes governance, security, and scale for enterprise self-service analytics.

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