Technical Support Engineer
Freedom Solutions Group(13 days ago)
About this role
Litera is seeking a Technical Support Engineer to provide high-quality technical assistance for their legal tech products, supporting legal professionals worldwide. The role involves troubleshooting, customer interaction, and collaboration with product teams to improve solutions. The position focuses on delivering excellent client support within a hybrid working environment based in Nottingham or London.
Required Skills
- Microsoft Word
- Legal Document Formats
- Troubleshooting
- Support Management
- Ticketing Systems
- SQL
- Automation
- Metadata Management
- Data Integration
- Customer Service
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