Technical Support Engineer

Branch Metrics(1 day ago)

RemoteFull TimeMedior$82,200 - $102,700Customer Support

About this role

Branch is a mobile SaaS company that provides attribution and analytics solutions to help businesses improve growth through seamless user engagement and insights. They emphasize a collaborative culture and innovative approach to customer success and product development.

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Required Skills

SQL
APIs
Chrome Developer Tools
Troubleshooting
Customer Support
Problem Solving
Technical Analysis
Client Management
Knowledge Documentation
Mobile SDKs

About Branch Metrics

branch.io

Branch is a mobile measurement and deep-linking platform that unifies user experience and attribution across devices and channels. It provides mobile attribution, app analytics, and seamless deep-link solutions to help enterprises measure campaigns, attribute installs and engagement, and route users to the right in‑app content. Branch offers SDKs, APIs, and integrations with ad partners and analytics tools to simplify instrumentation and data flow. Companies use Branch to improve acquisition, user routing, and retention with reliable cross-platform attribution and analytics.

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