Technical Support Engineer
Ivanti
About this role
A Technical Support Engineer at Ivanti in Tokyo, Japan, is responsible for providing expert technical assistance to customers using Ivanti's SaaS and on-premises platforms. The role involves troubleshooting complex issues, working closely with clients, and staying current on product features to ensure excellent support and customer satisfaction.
Skills
About Ivanti
ivanti.comIvanti is an IT and security software company that finds, heals, and protects devices automatically so employees can work better from anywhere. Its platform combines unified endpoint management, patch and vulnerability management, IT asset discovery, IT service management, and endpoint security to secure and manage devices across physical, virtual and cloud environments. Ivanti emphasizes automation to reduce risk, shrink attack surface, and improve the digital employee experience. Enterprises use Ivanti for integrated, scalable device lifecycle and security controls that reduce downtime and exposure.
Recent company news
TechCrunchVPN flaws allowed Chinese hackers to compromise dozens of Ivanti customers, says report
1 week ago
Bloomberg.comHow Private Equity Debt Left a Leading VPN Open to Chinese Hackers
2 weeks ago
CISO SeriesIvanti actor id, Google search tweak, ClickFix DNS
2 weeks ago
Cyber PressActive Attacks Exploit Critical Ivanti EPMM Zero-Day, Corporate Networks At Risk
2 weeks ago
Help Net SecurityIvanti provides temporary patches for actively exploited EPMM zero-day (CVE-2026-1281)
1 month ago
About Ivanti
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Ivanti.
Salary
$55k – $75k
per year
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