Technical Support Engineer
iNTERFACEWARE
About this role
The Technical Support Engineer at iNTERFACEWARE provides technical assistance to clients through various communication channels, managing support tickets, resolving issues, and helping optimize customer experience. The role involves proactive support, documentation, and occasional on-call duties.
Skills
About iNTERFACEWARE
interfaceware.comiNTERFACEWARE is a healthcare integration company best known for Iguana, a scalable integration engine that connects EHRs and clinical systems to enable data interoperability. Iguana and related tools support industry standards (HL7, FHIR) and APIs to transform, route, and monitor health data across on‑premises and cloud deployments. The company also provides professional services, support, and prebuilt connectors to accelerate projects and ensure secure, reliable interfaces. Healthcare organizations worldwide use iNTERFACEWARE for robust, production‑grade integration and interoperability.
About iNTERFACEWARE
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for iNTERFACEWARE.
Salary
$54k – $72k
per year