Technical Support Engineer
ireckonu
About this role
A Technical Support Engineer at iReckonu provides technical assistance for Azure Cloud infrastructure and integrated systems, focusing on troubleshooting, system monitoring, and deployment support for hospitality clients. The role involves collaboration with internal teams to ensure system reliability and high service standards across a global client base.
Skills
About ireckonu
ireckonu.comIreckonu is a middleware and customer data platform (CDP) purpose-built for the hospitality industry. It ingests and unifies guest data from property management systems, booking engines, POS, CRM and other sources to create single customer profiles for segmentation, personalization and analytics. The platform offers real-time integration via connectors and APIs, plus orchestration and governance tools to activate campaigns and maintain compliance. Hotels, groups and hospitality technology partners use Ireckonu to drive personalized guest experiences, improve marketing ROI and streamline operations.
About ireckonu
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for ireckonu.
Salary
$52k – $78k
per year