Technical Support Engineer
OSARO
About this role
OSARO is seeking a Technical Support Engineer to ensure their AI-based autonomous industrial robotic solutions run smoothly. The role involves troubleshooting, customer support, collaboration with engineering teams, and improving support processes.
Skills
Qualifications
About OSARO
osaro.comOSARO is a robotics and AI company that builds robotic piece‑picking solutions to automate warehouse and fulfillment operations. Their platform combines machine learning, computer vision, and robot control to pick, sort, and handle individual items across industries like e‑commerce, retail, and logistics. OSARO’s systems are designed to integrate with existing warehouse infrastructure to improve throughput, accuracy, and flexibility for diverse SKUs. Customers use OSARO to reduce manual labor, scale fulfillment, and increase operational efficiency.
Recent company news
Robotics TomorrowOSARO CEO Derik Pridmore's 2025 Robotics Predictions: AI-Powered Solutions and Practical Automation Take Center Stage
Jan 10, 2025
Worcester Business JournalCognex partners with Calif. firm to improve fulfillment robots
Aug 29, 2023
Business WireDAC Robotics Selects OSARO Mixed-Case Robotic Depal for New Integrated Warehouse Replenishment System
Mar 7, 2024
Fast CompanyThe most innovative companies in robotics and engineering for 2025
Mar 18, 2025
The Robot ReportOSARO raises $16M for industrial automation AI
Oct 3, 2019
About OSARO
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for OSARO.
Salary
$75k – $95k
per year