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Technical Support Engineer at Prismatic - ApplyBlast

Technical Support Engineer

Prismatic

1 month ago

4.8 on Glassdoor

Remote

Full Time

Medior

29 applicants

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About this role

Prismatic is seeking a Technical Support Engineer to join its fully remote team, providing exceptional support and onboarding experiences for both technical and non‑technical customers. The role involves troubleshooting integrations, guiding customers through the platform’s low‑code and developer tools, and collaborating with engineering, product, and account teams to resolve complex issues.

Responsibilities

Drive exceptional customer experience
Troubleshoot and resolve integration challenges with third‑party APIs
Collaborate with Engineering, Product and Account Management to resolve complex issues

Skills

About Prismatic

prismatic.io

Headquarters

Sioux Falls, South Dakota, United States

Company Size

51-200 employees

Founded

2019

View Profile

Prismatic is an embedded iPaaS that helps B2B SaaS companies build, run, and surface integrations inside their products. It offers a library of connectors, a visual workflow/orchestration builder, developer APIs/SDKs, and hosted runtime and monitoring to connect customers’ apps and automate workflows. With white‑label integration marketplaces and tools for auth, versioning, testing, and observability, Prismatic lets product teams ship and support integrations faster while reducing engineering overhead.