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Technical Support Engineer at DevSavant - ApplyBlast

Technical Support Engineer

DevSavant

1 month ago

4.2 on Glassdoor

Onsite

Full Time

Medior

0 applicants

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About this role

The Technical Support Engineer will serve as the final support tier, handling complex technical issues related to APIs, backend systems, integrations, and JavaScript workflows. They will collaborate with customers, support engineers, and engineering teams to troubleshoot, lead incident response, and improve support processes and documentation.

Responsibilities

Resolve complex technical issues escalated from Level 1 Support
Lead incident response and coordinate across teams
Develop and maintain technical documentation and training materials

Skills

About DevSavant

devsavant.com

Headquarters

San Mateo, California, United States

Company Size

51-200 employees

Founded

2020

View Profile

DevSavant is an operating partner for startups and growth-stage companies, offering two core services: Product Engineering and Global Staffing. Their Product Engineering practice helps funded startups turn product ideas into revenue-driving software through rapid prototyping, MVPs, and AI-first engineering, while their Global Staffing service connects clients with rigorously vetted Mid-Level and Senior engineers, QA, AI, Data, PM, and support professionals sourced from LATAM and Asia. DevSavant combines a consulting-led approach with flexible engagement models to help companies scale quickly and move confidently toward their next milestone.