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© All Rights Reserved. ApplyBlast.com
duve
The Technical Support - Tier 2 role at Duve involves handling the most complex customer challenges by debugging APIs, system integrations, and cloud environments, while providing clear communication and empathy. The position requires collaborating with cross‑functional teams, creating workarounds, and maintaining technical documentation to ensure exceptional support and continuous product improvement.
Duve is a guest experience platform for hotels, vacation rentals, hostels and other accommodations that centralizes guest communications, digital check‑in and in‑stay services. It offers a white‑label guest app and messaging tools, automated pre‑arrival and in‑stay workflows, an e‑concierge for upsells and local recommendations, plus payment and self‑service features. Duve integrates with property management systems and OTAs to streamline operations, reduce front‑desk workload and increase ancillary revenue. The platform is designed to improve guest satisfaction through personalized, automated touchpoints across the entire guest journey.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for duve.
duve didn’t post a salary, so this is our estimate from similar listings.
6% above the average for this role