ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Technical Support Engineer at Plaid - ApplyBlast

Technical Support Engineer

Plaid

1 month ago

4.2 on Glassdoor

Remote

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

Plaid is seeking a Technical Support Engineer to manage and resolve customer issues related to its financial APIs and products. The role involves interfacing with customers via Zendesk, troubleshooting technical problems, collaborating with engineering and product teams, and contributing to process improvements, all while maintaining a high standard of customer experience.

Responsibilities

Interface with customers via Zendesk tickets
Troubleshoot and resolve technical issues using internal tools
Collaborate with engineering and product teams on issue resolution

Skills

About Plaid

plaid.com

Headquarters

San Francisco, California, United States

Company Size

501-1000 employees

Founded

2013

View Profile

Plaid is a fintech infrastructure company that helps developers and businesses connect consumers’ bank accounts and financial data to apps and services via easy-to-integrate APIs and Plaid Link. Its product suite (Auth, Transactions, Identity, Assets, Investments, Liabilities, payment initiation and risk/verification tools) supports account verification, ACH payments, balance checks, transaction feeds, and underwriting. Companies in payments, lending, investing and personal finance rely on Plaid for developer-friendly SDKs, strong security controls, and compliance support to build reliable, data-driven fintech experiences.