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Technical Support Engineer at Ampeco Ltd - ApplyBlast

Technical Support Engineer

Ampeco Ltd

2 months ago

Sofia, Bulgaria

Hybrid

Full Time

Medior

0 applicants

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About this role

The role involves investigating and resolving customer-reported technical issues on the AMPECO platform, providing clear communication and guidance to both technical and non-technical stakeholders, and collaborating with cross-functional teams to improve product support. It requires strong analytical, troubleshooting, and customer‑focused skills while continuously developing deep product expertise.

Responsibilities

Investigate and resolve customer-reported technical issues
Collaborate with engineering and product teams to reproduce and address product defects
Provide technical guidance and communication to customers throughout investigations

Skills

About Ampeco Ltd

ampeco.com

Headquarters

Sofia, Sofia-Grad, Bulgaria

Company Size

51-200 employees

Founded

2018

View Profile

AMPECO is an AI-native, enterprise-grade, hardware-agnostic EV charging software platform that helps businesses launch, operate, and scale public and private charging networks. Its full-stack cloud suite covers charge point management, billing and payments, energy/load management, EV roaming (OCPI), white-label mobile apps, and a conversational AI operations agent called CoOperator that automates workflows and decision-making. AMPECO serves charge point operators, eMSPs, fleets, utilities, and other mobility stakeholders across 70+ markets worldwide.