WalkMe
The Technical Support Engineer will serve as the primary point of contact for WalkMe customers, handling inquiries from sale through onboarding, project success, and renewals. The role focuses on delivering timely solutions, meeting SLAs, and contributing to the knowledge base to enhance overall customer experience. It involves communicating via email, live chat, and screen sharing while acting as a trusted advisor to promote product adoption.
Headquarters
San Francisco, California, United States
Company Size
1001-5000 employees
Founded
2011
WalkMe is a Digital Adoption Platform (DAP) that makes enterprise AI work by overlaying every application with real-time context, cross-application workflows, and automation. It helps organizations see software usage, guide employees through complex workflows, and prove the ROI of their AI investments. WalkMe serves enterprise teams across IT, HR, Sales, and Customer Care, supporting applications like SAP, Salesforce, Workday, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for WalkMe.
WalkMe didn’t post a salary, so this is our estimate from similar listings.