Unstructured
The Technical Support Engineer at Unstructured will work directly with enterprise customers to troubleshoot and resolve issues across cloud infrastructure, Kubernetes, networking, and data pipelines in customer-owned environments. The role operates on a follow‑the‑sun model, providing 24x7 support and collaborating closely with engineering teams to drive root‑cause resolutions.
Headquarters
San Francisco, California, United States
Company Size
11-50 employees
Founded
2022
Unstructured helps companies get documents and other unstructured data LLM-ready by extracting, cleaning, and structuring content at scale. The company provides APIs, SDKs, connectors and orchestration for ingestion, OCR, parsing, chunking, metadata enrichment, and continuous syncing into vector stores and LLM pipelines. Its platform emphasizes security, compliance and production reliability so teams can deploy retrieval-augmented generation, semantic search, and knowledge bases without reinventing data pipelines. Developers choose Unstructured for easy integration, broad file-type support, and scalable, automated document processing.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Unstructured.