ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Technical Support Engineer at Deputy - ApplyBlast

Technical Support Engineer

Deputy

2 months ago

2.8 on Glassdoor

Sydney, New South Wales, Australia

Hybrid

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Technical Support Engineer serves as the final escalation point for complex customer issues, providing deep technical investigation and troubleshooting for highly customized environments within the Deputy ecosystem. This role involves collaborating cross-functionally with Product, Engineering, and Customer Success teams to resolve platform defects, support integrations, and drive customer outcomes. The position requires strong problem-solving skills and a customer-first mindset to manage high-priority escalations and contribute to operational improvements.

Responsibilities

Provide advanced technical support and troubleshoot complex issues across APIs and integrations
Analyze platform behavior and identify product defects through deep technical investigation
Mentor junior engineers and contribute to process optimization and knowledge sharing

Skills

About Deputy

deputy.com

Headquarters

Sydney, New South Wales, Australia

Company Size

201-500 employees

Founded

2008

View Profile

Deputy is a cloud-based workforce management platform that helps businesses schedule staff, track time, and manage HR for hourly and deskless teams. It provides employee rostering, time & attendance, shift swapping, task management, compliance tools and labor forecasting, all accessible via mobile apps and real‑time communications. Integrations with payroll, HR and accounting systems streamline payroll processing and compliance, while analytics help optimize labor costs and staffing. Deputy serves organizations across retail, hospitality, healthcare and services, from small businesses to enterprises, focusing on simplifying shift work and improving operational efficiency.