Upwind
Upwind is seeking a Technical Support Engineer to troubleshoot complex technical issues and ensure exceptional customer satisfaction for its next-generation Cloud Security Platform. The role involves providing timely support via Slack, chat, or email, diagnosing problems, and escalating critical cases to R&D or Product teams. You will also document solutions, educate customers on product features, and build strong relationships to deliver top-tier support.
UPWIND pioneers the new age of fashion by specialising in recycling marine and arial sports equipment into unique pieces. Every material we use has had a life of its own before being reworked by designers into a 100% recycled distinctive garment waiting for you !
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Upwind.
Upwind didn’t post a salary, so this is our estimate from similar listings.
37% above the average for this role
Technical Support Specialist
upwind
Technical Support Specialist (US West Coast)
upwind
Technical Support Representative - Level 1
Facility Solutions Group
Experience Abroad: Italian Speaking Customer Support Representative in Lisbon!
ECO PLUS
Service Desk Administrator
JB Poindexter & Co
Technical Support Representative
FSG