FSG
A Technical Support Representative - Level 1 provides tier 1 or tier 2 technical support in a fast-paced environment, troubleshooting connectivity, installation, and equipment issues via multiple channels such as alarm monitoring, email, and chat. The role involves analyzing problems, guiding customers, escalating issues, and contributing to knowledge bases.
Headquarters
Austin, Texas, United States
Company Size
1001-5000 employees
Founded
1982
FSG (Facility Solutions Group) is a national commercial electrical, lighting, and facility services firm delivering electrical construction, lighting design and retrofits, signage, technology, solar energy, EV charging, smart buildings, and telecom solutions. With local offices backed by a nationwide network, FSG serves a wide range of sectors—including retail, healthcare, education, and industrial—managing projects from single sites to coast-to-coast rollouts. FSG is known for its scale, technical expertise, and end-to-end project delivery that keeps buildings running efficiently and reliably.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for FSG.
FSG didn’t post a salary, so this is our estimate from similar listings.
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