Zoom
The Technical Support Engineer at Zoom serves as the primary point of contact for end-users and business customers, delivering timely technical assistance across the full product suite. The role involves diagnosing and resolving issues related to voice communication systems, call routing, and Contact Center applications while maintaining high standards of customer satisfaction. This position requires on-site presence five days per week at the Bangalore office and involves shift rotation across global time zones.
Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Zoom.
Zoom didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role
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