Zoom
The Sr Associate Implementation Manager drives customer time-to-value by guiding a high-volume book of growth and commercial customers through structured onboarding from kickoff to launch. This role involves leading configuration workshops, facilitating architecture discovery, and connecting technical setup to customer sales and marketing workflows. The position requires hands-on CRM implementation experience with Salesforce and/or HubSpot to ensure customers achieve value on time and operate independently after go-live.
Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Zoom.
27% above the average for this role
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