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© All Rights Reserved. ApplyBlast.com
Abnormal AI
The Technical Support Engineer role involves providing expert technical support to enterprise customers using Abnormal's Cloud Email Security, AI Security Agents, and SaaS Security platforms. The position requires troubleshooting complex issues, analyzing logs, and collaborating with engineering teams to deliver timely resolutions and enhance product confidence. This role also focuses on improving customer experience through knowledge base creation and identifying patterns to drive product improvements.
Abnormal AI is a behavioral AI security platform that protects email, identity, and AI applications while stopping insider threats. It uses behavioral modeling and cloud-native API architecture to detect and autonomously respond to attacks such as BEC, phishing, account takeover, and AI-powered threats. Trusted by over 4,500 organizations, including more than 25% of the Fortune 500, Abnormal AI serves enterprises across financial services, healthcare, manufacturing, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Abnormal AI.
Abnormal AI didn’t post a salary, so this is our estimate from similar listings.
66% above the average for this role