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© All Rights Reserved. ApplyBlast.com
HeroDevs
The role involves providing technical assistance to SaaS customers via phone and chat, troubleshooting issues, and guiding users to maximize platform value. It includes identifying patterns in support cases, contributing to process improvements, and collaborating closely with development and product teams to influence future solutions.
Headquarters
Sandy, Utah, United States
Never run deprecated open source again. Drop-in replacements for deprecated open source software that keep you secure, compliant, and compatible while you migrate. Never-Ending Support (NES) from HeroDevs extends your migration timeline indefinitely.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HeroDevs.
HeroDevs didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role