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© All Rights Reserved. ApplyBlast.com
Redis
The Technical Support Engineer at Redis is responsible for diagnosing and resolving complex technical issues for high-profile customers, ensuring timely resolution and maximizing the value of their Redis subscriptions. This role involves collaborating with engineering teams, providing root cause analysis, and supporting the deployment and upgrading of Redis software across cloud and on-premises environments. The position requires a strong technical background in Linux/Unix, networking, and scripting, along with excellent problem-solving and communication skills.
Redis is a real-time data platform providing an open-source database, enterprise-grade cloud hosting, and AI-focused tools for developers building fast, intelligent applications. Its offerings include caching, streaming, session management, vector search, and agent memory solutions under the Redis Iris platform. Redis is widely used across industries for use cases such as fraud detection, real-time decisioning, semantic search, and ML feature pipelines.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Redis.