Technical Support Expert 2
Twilio
About this role
Twilio is seeking a Technical Support Engineer 2 to support customers in the LATAM region, focusing on platform and API support. The role involves troubleshooting, customer communication, and collaborating with product teams to resolve technical issues.
Skills
About Twilio
twilio.comTwilio is a cloud communications and Customer Engagement Platform that provides developer-friendly APIs and AI-enabled tools for building messaging and voice experiences. Its services let businesses send SMS and WhatsApp, run programmable voice, manage email, and orchestrate omnichannel customer workflows and contact center interactions. Companies choose Twilio for its scalable global infrastructure, rich data and AI integrations, and comprehensive developer tooling that accelerates communication-led applications.
Recent company news
Simply Wall StreetTwilio (TWLO) Valuation Check After Earnings Beat Analyst Upgrades And New KPN AI Partnership
11 hours ago
Yahoo FinanceAnalyst Bullish on Twilio (TWLO) After Q4 Earnings Report
2 days ago
StreetInsiderTwilio partners with KPN to enable RCS business messaging in Netherlands
11 hours ago
MarketBeatRJA Asset Management LLC Buys 48,000 Shares of Twilio Inc. $TWLO
2 days ago
SahmWhat Analysts Are Saying About Twilio Stock
1 day ago
About Twilio
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Twilio.
Salary
$40k – $55k
per year
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