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© All Rights Reserved. ApplyBlast.com
Senior Helpers
The Technical Support Field Analyst serves as the primary Tier 2 technology resource for Altocare and its affiliated entities, handling Tier 1 and Tier 2 support requests and escalating unresolved issues to Tier 3 technicians. This field-based remote role is headquartered in the Chicago, IL area, requiring on-site presence as needed for hands-on troubleshooting, new user setup, and hardware refresh. The position involves providing remote support for staff and offices outside the Chicagoland area while ensuring end users can accomplish their business and care delivery objectives with minimal disruption.
Headquarters
Towson, Maryland, United States
Company Size
10001+ employees
Founded
2002
Senior Helpers is a franchised provider of in‑home senior care that helps older adults remain safe, independent, and comfortable in their own homes. Its network of locally owned agencies delivers personalized services including companion and personal care, dementia/Alzheimer’s care, respite and post‑hospital support, hospice assistance, and 24/7 care when needed. The company emphasizes caregiver training, individualized care plans, and family coordination to match the right caregiver to each client’s needs and preferences. Senior Helpers operates a national footprint through franchise partners and provides referral and care‑coordination resources to families and healthcare professionals.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Senior Helpers.