zebra
The Technical Customer Support II role at Zebra resolves moderately complex technical issues for diverse product portfolios while ensuring high customer satisfaction and adherence to service level agreements. This position bridges entry-level support and senior engineering teams by independently troubleshooting problems, collaborating on cross-functional challenges, and contributing to support process improvements. Candidates must possess intermediate technical knowledge and proactively expand expertise in evolving Zebra product offerings.
Headquarters
Lincolnshire, Illinois, United States
Company Size
10001+ employees
Founded
1969
Zebra Technologies is a global provider of intelligent enterprise solutions that digitize, automate, and optimize frontline operations. The company designs and sells mobile computers, barcode scanners, industrial and desktop printers, RFID and real‑time location systems, plus software, analytics, and managed services to capture and act on business‑critical data. Zebra serves retail, healthcare, manufacturing, transportation & logistics, and other industries to improve visibility, accuracy, and productivity across the supply chain and field operations. Customers rely on Zebra for end‑to‑end data‑capture hardware combined with software and services that enable operational intelligence.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for zebra.
zebra didn’t post a salary, so this is our estimate from similar listings.
25% below the average for this role