Technical Support Lead - Latam
Canals(17 days ago)
About this role
Canals is a remote startup innovating the industrial supply chain with AI-driven solutions, aiming to automate and streamline complex logistics processes globally. The company is looking to expand its product offerings and support capabilities.
Required Skills
- API
- SQL
- Web Application Troubleshooting
- Support Engineering
- Customer Support
- Documentation
- Knowledge Base
- Escalation Management
- Process Optimization
About Canals
www.canals.aiCanals is an AI-driven platform designed specifically for the distribution industry, focusing on automating sales, accounting, purchasing, and receiving tasks. By streamlining these workflows, Canals enables businesses to significantly reduce order entry times and improve operational efficiency, allowing teams to focus on more strategic initiatives. The platform supports a variety of industries, including electrical, plumbing, HVAC, and construction, and is trusted by leading distributors like United Electric and The Kendall Group. Canals stands out for its user-friendly interface, rapid implementation, and its ability to adapt and learn, resulting in continual improvement in performance.
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