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Customer Support Analyst at Loadsmart - ApplyBlast

Customer Support Analyst

Loadsmart

8 months ago

3.7 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

Customer Support Analyst at Loadsmart, a growth-stage logistics technology company valued at over $1 billion, joining the remote LATAM Customer Success team. The role is part of a globally distributed organization focused on building SaaS products to transform freight and logistics. The position operates within a collaborative, remote-first culture committed to innovation and customer outcomes.

Skills

About Loadsmart

loadsmart.com

Headquarters

Chicago, Illinois, United States

Company Size

501-1000 employees

Founded

2014

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Loadsmart is an AI-native transportation management and logistics platform that autonomously executes the complete freight lifecycle—from planning and procurement to execution and settlement—across TMS, dock scheduling, gate, and yard management. Its platform combines Loadsmart AI for autonomous load execution with human Freight Experts who handle exceptions, supported by freight brokerage services for FTL, LTL, PTL, drayage, and multimodal shipments. Loadsmart serves over 1,800 global customers and connects shippers and carriers via API, EDI, and managed transportation services to streamline supply chain operations.