Teal Communications, Inc.
Teal Communications, Inc. is seeking a Technical Support Manager to lead its 24/7 global support operations for B2B customers in the IoT and Physical AI sectors. This role involves managing an offshore support team, optimizing support processes, and serving as the primary escalation point for complex connectivity and provisioning issues. The ideal candidate will possess deep technical expertise in mobile and IoT ecosystems, including GSMA standards for M2M and IoT specifications.
Headquarters
Seattle, Washington, United States
Company Size
51-200 employees
Founded
2018
Teal Communications (TEAL) offers a Network Orchestration Service (NOS) and true eSIM platform for cellular IoT connectivity. Their platform lets businesses provision and manage devices over-the-air and connect to 3,500+ global cellular networks across 196 countries, with centralized control to choose and switch networks. TEAL emphasizes secure, controllable connectivity, OTA SIM/profile management, and network orchestration for device makers and enterprises. They position themselves as a turnkey partner for worldwide, flexible IoT cellular connectivity.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Teal Communications, Inc. didn’t post a salary, so this is our estimate from similar listings.
22% below the average for this role