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© All Rights Reserved. ApplyBlast.com
Kidde Global Solutions
Aritech is seeking a full-time Technical Support Manager to lead and develop Tier 1 and Tier 2 support teams, ensuring exceptional customer experiences through efficient case management and proactive escalation handling. This role drives service delivery performance, customer satisfaction, and continuous improvement through data-driven KPIs and strong cross-functional collaboration. The successful candidate acts as the bridge between customers, support engineers, product teams, and senior leadership to ensure timely resolution of technical issues while maintaining high levels of customer trust and operational efficiency.
Kidde Global Solutions (KGS), part of Walter Kidde Portable Equipment, is a global safety and security company that designs, manufactures and supplies fire protection, detection and suppression solutions for homes, commercial buildings and industrial sites. Through well‑known brands like Kidde, Badger, Edwards, Gloria, GST, Aritech and others, it offers portable extinguishers, smoke and gas detectors, alarm and suppression systems, and related services. KGS supports customers worldwide with product portfolios, technical expertise and compliance-focused safety solutions to protect people and property.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Kidde Global Solutions.
Kidde Global Solutions didn’t post a salary, so this is our estimate from similar listings.