Intermedia
Intermedia is hiring a Technical Support Product Specialist to provide remote, customer‑centric technical assistance for its cloud communications and collaboration solutions. The role involves handling inbound calls, web tickets, and live chat, diagnosing and resolving issues, documenting bugs, and identifying upsell opportunities while meeting performance metrics.
The Intermedia Group is Australia’s leading B2B digital, event management and publishing business Intermedia provides one of the most comprehensive and targeted B2B advertising networks in Australia and New Zealand. Our industry leading digital products, events and print titles provide audience members with high-quality, rich and up-to-date news, communications and connections related to their industry. […]
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Intermedia.
Intermedia didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
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