Abnormal AI
This role involves serving as a trusted technical advisor for enterprise customers using cloud email security and AI security agents, resolving inbound support tickets, and providing clear updates and root cause insights. The position requires collaborating with engineering teams to ensure high-quality resolutions and supporting customer onboarding alongside Customer Success Managers. The ideal candidate will create knowledge base content and identify patterns to drive product improvements.
Abnormal AI is a behavioral AI security platform that protects email, identity, and AI applications while stopping insider threats. It uses behavioral modeling and cloud-native API architecture to detect and autonomously respond to attacks such as BEC, phishing, account takeover, and AI-powered threats. Trusted by over 4,500 organizations, including more than 25% of the Fortune 500, Abnormal AI serves enterprises across financial services, healthcare, manufacturing, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Abnormal AI.
Abnormal AI didn’t post a salary, so this is our estimate from similar listings.