Technical Support Representative 1
Global Payments(3 years ago)
About this role
An entry-level Technical Customer Support Representative at Global Payments provides frontline support for merchants and clients using the company's payment and point-of-sale solutions. The role interacts with customers via phone, email, chat and SMS and uses internal systems to document interactions and inquiries. This position emphasizes on-the-job training to build payments industry knowledge.
Required Skills
- Technical Support
- Customer Service
- POS
- Troubleshooting
- Phone Support
- Email Support
- Chat Support
- Data Entry
- Computer Skills
- Research
Qualifications
- High School Diploma or Equivalent
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