Technical Support Engineer-1
RingCentral(23 days ago)
About this role
A Technical Customer Support Representative (Tier 1) at RingCentral is the primary frontline contact for customers using RingCentral’s VoIP services, focused on delivering timely technical assistance and maintaining customer satisfaction. The role interacts with customers across phone, chat, email and screen sharing while following company policies and performance standards. It typically operates within a BPO/KPO environment and may require night shift work.
Required Skills
- VoIP
- Networking
- Troubleshooting
- Customer Service
- Communication
- Time Management
- Phone Support
- Chat Support
- Email Support
- Screen Sharing
+1 more
Qualifications
- High School Diploma
- Bachelor's Degree (Preferred)
- English C1/C2
- Networking/Telecom Certification (Preferred)
About RingCentral
ringcentral.comExplore 500+ pre-built integrations for RingCentral. Streamline workflows, boost productivity, & enhance your communications with popular business apps.
View more jobs at RingCentral →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at RingCentral
Similar Jobs
Support Representative
Renewed Vision(1 year ago)
Technical Support Representative 1
Global Payments(3 years ago)
Tier 1 Support Agent
Togetherwork(1 month ago)
Tier 1 Support Agent
Togetherwork(6 days ago)
Ukrainian-Speaking Customer Service Respresentative
Skylight(1 year ago)
French Speaking Tier 1 Support Agent
Patrique Mercier Recruitment By Cyriel(4 months ago)