Technical Support Representative (Entry Level)
The Back Room Offshoring Inc.(11 months ago)
About this role
Technical Support Representative at a software and service provider for home health, hospice, and outpatient therapy agencies. This is an entry-level, night-shift onsite role based in Makati that works with Support, Marketing/Sales, and Customer Success teams to handle customer-facing product and service inquiries.
Required Skills
- Customer Service
- Troubleshooting
- Software Installation
- Documentation
- Communication
- Multitasking
- Problem Solving
- Product Knowledge
- Call Handling
- Escalation
Qualifications
- Bachelor's Degree in Computer Science or Information Technology
About The Back Room Offshoring Inc.
thebackroomop.comThe Back Room Offshoring Inc. specializes in providing outsourced teams for various business services, focusing on accounting and bookkeeping. The company aims to help clients grow their accounting businesses by leveraging skilled offshore professionals for tasks related to marketing, administration, and more. With a commitment to enhancing efficiency and productivity, The Back Room Offshoring Inc. strives to deliver tailored solutions to meet the unique needs of each business.
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