Customer Service Representative - START ASAP (With Sign on Bonus)

ISTA Personnel Solutions(1 year ago)

Makati, PhilippinesOnsiteFull TimeJunior$50,144 - $67,728 (estimated)Customer Service

About this role

A Customer Service Representative at ISTA Solutions delivers multi-channel support (phone, email, chat) to resolve customer inquiries and ensure satisfaction within a BPO environment. The role is part of a growing, people-focused team that emphasizes employee development, work-life balance, and long-term career growth. The position requires onsite presence in Makati or Mandaluyong and may include night shift work.

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Required Skills

Phone Support
Email Support
Chat Support
Problem Solving
Empathy
Patience
Adaptability
Stress Management
Computer Literacy
Record Keeping

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About ISTA Personnel Solutions

istasolutions.com

ISTA Solutions is a remote healthcare operations partner that specializes in off-site staffing solutions for various business functions, including customer service, recruiting, payroll, and order fulfillment. With over 1,500 remote employees and a significant office presence in the Philippines, ISTA Solutions focuses on enhancing efficiency and delivering cost savings for its clients, boasting daily transactions exceeding 2 million. The company positions itself as a strategic partner rather than a traditional vendor, providing tailored support to meet the unique needs of businesses.