Stratus
The Level 2 Technical Support Representative is a senior member of the technical support team, handling complex escalations and advanced issues across Stratus and Autodesk ecosystems. The role involves using AI tools for diagnostics, building automation scripts, maintaining knowledge base content, and collaborating with engineering and product teams to improve the customer experience.
Elevating MEP Construction through Workflow Optimization
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Stratus.
Stratus didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role