Turnitin, LLC
Turnitin is seeking a Technical Support Representative, Tier 2, to provide advanced technical support for its assessment products. The role involves collaborating with various support and development teams, troubleshooting complex issues, and acting as a key point of contact for customer support and escalation processes. Candidates will become subject matter experts and support continuous improvement in customer service quality.
Headquarters
Oakland, California, United States
Company Size
501-1000 employees
Founded
1996
Turnitin, LLC is an education technology company that provides academic integrity, plagiarism detection, grading, and assessment tools for schools, colleges, and universities. Its products help educators promote original thinking, streamline feedback, and support learning outcomes. Turnitin serves educational institutions globally through a suite of writing, assessment, and integrity solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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