Technical Support Representative, Tier 2 (Philippines Remote)
Turnitin, LLC
About this role
Turnitin is seeking a Technical Support Representative, Tier 2, to provide advanced technical support for its assessment products. The role involves collaborating with various support and development teams, troubleshooting complex issues, and acting as a key point of contact for customer support and escalation processes. Candidates will become subject matter experts and support continuous improvement in customer service quality.
Skills
Qualifications
About Turnitin, LLC
turnitin.comI couldn't access usable content — the URL returned a CloudFront 403 error page with no company text to summarize. Please either provide a working URL or paste the homepage/about text, or simply tell me the company name and I'll draft a 3–4 sentence profile from my knowledge.
About Turnitin, LLC
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Turnitin, LLC.
Salary
$48k – $52k
per year
More jobs at Turnitin, LLC
Billing Specialist (12 month fixed-contract, Philippines Remote)
Turnitin, LLC
Business Intelligence Analyst - Analytics Engineer Hybrid (USA Remote)
Turnitin, LLC
Business Intelligence Analyst - Analytics Engineer Hybrid (USA Remote)
Turnitin, LLC
Business Intelligence Analyst - Analytics Engineer Hybrid (USA Remote)
Turnitin, LLC