Technical Support Representative
Alarm.com(11 days ago)
About this role
Technical Support Representative at OpenEye, a cloud video platform company supporting video security and loss-prevention solutions. The role centers on supporting customers who use OpenEye’s on-site and cloud-based video management products, including DVRs, cameras, and associated networking and software components. The position offers exposure to new technologies and opportunities for professional growth within the organization.
Required Skills
- Troubleshooting
- Networking
- DVR
- CCTV
- Linux
- Communication
- Customer Service
- Remote Support
- Electrical Wiring
Qualifications
- High School Diploma
- GED
About Alarm.com
alarm.comAlarm.com is a cloud-based platform for smart home and business security that provides alarm systems, video monitoring, home automation, energy management, and professional monitoring. Through its mobile app, APIs and a network of authorized service providers, customers can remotely control locks, cameras, thermostats and lighting, receive real‑time alerts and intelligent video analytics, and automate routines. Alarm.com partners with hardware manufacturers and dealers worldwide to deliver integrated, AI‑enhanced security and property-management solutions for residential and commercial customers.