Technical Support Representative

Acquire(3 days ago)

RemoteFull TimeJunior$49,074 - $65,915 (estimated)Customer Support

About this role

This role involves providing technical support for consumer electronics, assisting customers with troubleshooting, warranty matters, and product inquiries. The position emphasizes excellent communication, problem-solving, and a customer-centric approach in a call center environment.

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Required Skills

Customer Service
Troubleshooting
Technical Support
Product Knowledge
Communication
Problem Solving
Multi-tasking
Active Listening
Critical Thinking
Documentation

About Acquire

acquire.ai

Acquire Intelligence (formerly Acquire BPO), the global business process outsourcing provider, delivers safe, flexible, and innovative outsourcing and AI solutions—intelligently transforming businesses across CX, tech, and operations.

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