Technical Support Representative
barracuda-networks-inc
About this role
Barracuda, a cybersecurity company, is looking for a Tier 1 Support Technician to provide first-level technical assistance to users. The role involves troubleshooting hardware, software, network, and security issues, and collaborating with support teams to resolve and document incidents. It offers opportunities for learning and career growth in a fast-paced environment.
Skills
About barracuda-networks-inc
barracuda.comBarracuda Networks is a cybersecurity company that delivers Email Protection, Application Protection, Network Security, and Data Protection solutions. Its portfolio includes appliances and cloud-native/SaaS offerings—email and web security, firewalls, application delivery, backup and disaster recovery, and cloud-to-cloud protection—designed for organizations of all sizes. Barracuda emphasizes easy deployment, subscription licensing, automated threat detection, and ransomware/data-loss prevention. Headquartered in Campbell, California, it serves customers worldwide with product, managed-service, and support options.
About barracuda-networks-inc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$42k – $48k
per year