Technical Support Representative
Kidde Global Solutions
About this role
A Technical Support Representative provides technical assistance for fire alarm and detection products through various channels, troubleshooting issues, guiding customers, and supporting installation and maintenance activities. The role involves working under general supervision, assisting in training support staff, and participating in on-call rotations.
Skills
About Kidde Global Solutions
kiddeglobalsolutions.comKidde Global Solutions (KGS), part of Walter Kidde Portable Equipment, is a global safety and security company that designs, manufactures and supplies fire protection, detection and suppression solutions for homes, commercial buildings and industrial sites. Through well‑known brands like Kidde, Badger, Edwards, Gloria, GST, Aritech and others, it offers portable extinguishers, smoke and gas detectors, alarm and suppression systems, and related services. KGS supports customers worldwide with product portfolios, technical expertise and compliance-focused safety solutions to protect people and property.
About Kidde Global Solutions
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Kidde Global Solutions.
Salary
$71k – $84k
per year