msccn.com
The Technical Support Representative provides first‑level technical assistance to consumers, handling product recommendations, sales inquiries, and troubleshooting high‑speed internet service issues. The role involves resolving connectivity and device problems, managing trouble tickets, and delivering a positive customer experience while adhering to schedule and company policies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for msccn.com.
42% below the average for this role