Connex Telecommunications Inc.
The Technical Support Representative will handle inbound calls from Internet, Digital Phone, and Cable TV subscribers, guiding them through troubleshooting steps or coordinating technician dispatches. The role focuses on delivering exceptional customer service, resolving technical issues, and meeting performance targets in a fast‑paced, high‑volume environment.
Headquarters
Richmond Hill, Ontario, Canada
Company Size
201-500 employees
Founded
1996
Connex Telecommunications Inc. is a Canada-based integrated IT solutions provider focused on modernizing customer experience and contact center operations. They specialize in CX, contact center technology, unified communications, infrastructure and innovation, combining consulting, implementation and ongoing support. Connex helps organizations deploy omnichannel engagement, collaboration and infrastructure solutions to improve customer interactions, workforce efficiency and operational resilience. Their clients are enterprises seeking to transform digital communications and contact center performance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Connex Telecommunications Inc..