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© All Rights Reserved. ApplyBlast.com
Shentel
The Technical Support Representative at Shentel serves as the front line for customer experience, assisting subscribers with troubleshooting Streaming TV and Home Internet services. This role involves diagnosing technical issues, resolving service-related problems, and utilizing various support tools to manage customer requests. The position requires maintaining schedule adherence and meeting performance goals while delivering exceptional service in a fast-paced environment.
Headquarters
Edinburg, Virginia, United States
Company Size
1001-5000 employees
Founded
1902
Shentel (Shenandoah Telecommunications Company) is a regional telecommunications provider delivering high‑speed Internet, cable TV and local phone services to residential and business customers across Virginia, West Virginia, Kentucky and Maryland. The company offers broadband (fiber and cable), video, voice and business/managed solutions, along with customer tools like online account management, webmail and prepaid internet. Shentel positions itself as a locally focused provider that invests in network infrastructure to support streaming, remote work and business connectivity.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Shentel.
40% below the average for this role
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