Sonic Internet + Phone
Technical Support Representatives at Sonic provide customer support and resolve technical issues via phone, email, and SMS, configuring equipment and troubleshooting connectivity, email, and webhosting problems. The role emphasizes strong communication, urgency, and delivering industry‑leading customer care while working remotely.
Headquarters
Santa Rosa, California, United States
Company Size
501-1000 employees
Founded
1994
Sonic is an internet service provider that delivers fiber‑optic internet with speeds up to 10 Gbps and also offers phone, TV, and WiFi services for residential and business customers. The company positions itself as “fast, fair, and affordable,” advertising promotional pricing (for example $49.99/mo for the first 12 months) and programs for communities and referrals. Sonic provides online member tools, webmail, and availability checks to help customers sign up and manage their service.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sonic Internet + Phone.
33% below the average for this role
Sep 12, 2025