Helply
The role involves providing customer-focused technical assistance as a hybrid support representative, handling Tier 2 network issues and ensuring effective resolution for clients. The position requires strong problem‑solving skills and the ability to work collaboratively within the Technical Support team.
Headquarters
Newport, Rhode Island, United States
Company Size
11-50 employees
Founded
2011
Helply is an AI-native support platform built for B2B companies, offering omnichannel support, an AI agent, and an AI assistant that resolve tickets and surface revenue signals like churn risks and upsell opportunities. The platform is free to use with unlimited seats, charging only for successful AI outcomes such as resolved tickets or detected churn alerts. Helply integrates with tools like HubSpot, Stripe, Gong, and Slack to build a context layer that turns customer support into a revenue engine.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Helply.
Helply didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role
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