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© All Rights Reserved. ApplyBlast.com
Frontier Communications
Frontier is seeking a self-motivated technical support specialist to join the Channel Technical Support team on second shift, providing Tier 1 and Tier 2 support to partners and customers. The role involves troubleshooting networking issues, managing the support queue, and coordinating with engineering on escalated cases. This position requires sound judgment, independent decision-making, and the ability to educate clients on product features and benefits.
Frontier is a US-based telecommunications company offering fiber internet, television, and phone services. Frontier emphasizes reliable, high-speed connectivity for streaming, gaming, and everyday browsing, with plans designed to fit diverse needs. Serving customers across the United States, Frontier provides multilingual support (English and Spanish) and digital solutions to manage services. The brand maintains accessible customer service channels and an active online presence for subscribers.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Frontier Communications.