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© All Rights Reserved. ApplyBlast.com
Tive
The Technical Support Representative at Tive drives world-class customer satisfaction by troubleshooting and resolving technical issues related to software and hardware. This role involves investigating complex customer issues, identifying root causes using internal tools and databases, and collaborating with Engineering and Product teams to ensure timely resolutions. The position requires strong communication skills to interact directly with customers and maintain clear documentation of findings.
Headquarters
Boston, Massachusetts, United States
Company Size
51-200 employees
Founded
2015
Tive is a supply-chain visibility company that provides real-time tracking and sensor-driven monitoring for shipments across road, ocean, and air. Using single‑use and reusable GPS trackers plus a cloud platform and APIs, Tive delivers live location, temperature, humidity, shock, and chain-of-custody alerts and analytics. Customers—especially in pharma, perishables, and high‑value logistics—use Tive to prevent damage and loss, reduce claims, improve on‑time delivery, and optimize operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Tive.
Tive didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role
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