Surf Internet
The Technical Support Representative assists customers via phone and live chat to identify and resolve internet issues, troubleshoot managed routers, and schedule service appointments. This role focuses on delivering excellent customer service for fixed wireless, fiber internet, WiFi, phone, and TV services. The position requires educating customers on service functionality and documenting all interactions in a ticketing system.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Surf Internet.
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